Accessibility Information

For guests with autism and/or a hearing sensitivity, Kennedy Space Center Visitor Complex provides a limited number of noise-reduction earphones. These may be checked out for use during your visit at the Information center. They are available on a first-come, first-served basis and must be returned before the end of the day.

Access includes a Day-of Orientation for visitors who are blind or have low vision. Visit Information for a short orientation of the space program and Kennedy Space Center Visitor Complex. Also, learn more about the free KSC SmartGuide below.

Accessible parking is located near the entrance of the visitor complex with a valid parking permit.

All tour buses are equipped with wheelchair- and scooter-accessible lifts. Visitors may request this service at the tour bus boarding location. Visitors can also transfer into tour buses and pick up a wheelchair at the Apollo/Saturn V Center on a first-come, first-served basis.

Ground-level entrances to the IMAX^® theater are available. Visitors may also use wheelchair-accessible lifts to access upper seating locations. Companion seating is available.

Access to Universe Theater includes wheelchair-accessible seating and companion seating at various locations throughout the theater. A wheelchair lift providing access to the stage for guest speakers and presentations is also available.

Shuttle Launch Experience^® Accessibility Information:

• Visitors using standard wheelchairs, motorized wheelchairs, and electronic convenience vehicles can enter through the gantry entrance with their party.

• The prelaunch briefing features a reflective captioning panel at the back of the theater to aid guests with hearing impairments.

• For the launch simulation, each crew cabin is equipped with an accessible seat. The seat includes a pivoting grab bar that allows visitors to transfer directly from a wheelchair to the seat. It also has a five-point harness attachment and an extended seat pan.

• If a visitor is not able to transfer to the seat or decides not to take part in the simulation, a Launch Observation Room is located near the crew cabin. Outfitted with a flat-screen television and three cabin viewing televisions, visitors can experience the launch without the simulation and watch other members of their party. Parties are immediately reunited after the launch simulation to exit together.

• The KSC SmartGuide is a free app, available in English and other languages. It features exclusive audio content, fascinating facts, historical and current photographs, and video. The app is also accessible to those with hearing impairments as all points of interest include an American Sign Language translation on video.
• Do Re Mi Audio Interface Closed Captioning is available for films in the IMAX theater. A theater usher can provide a device, which can be placed in the cup holder of your seat.
• Closed captioning is available in English on bus tour video monitors.
• American Sign Language interpreters are available with two weeks’ advance notice. For additional information, call 321.449.4443 from 8:00 AM to 6:00 PM EDT or email a Guest Service Manager before your visit.

Restrooms throughout the visitor complex are accessible for visitors with disabilities. Companion/family restrooms are indicated in the visitor guide. 

Service animals are permitted in all exhibits, presentations and bus tours.  Please note that they are not permitted in the Shuttle Launch Experience and Spaceport KSC, or our virtual reality experiences such as Hyperdeck VR and New Shepard Flight to Space.