Cashless Procedures and FAQs
Kennedy Space Center Visitor Complex is transitioning to a cashless operation beginning January 1, 2025. Cash will no longer be accepted at the registers throughout the visitor complex, but should you arrive with only cash, we have made it easy to convert it to a usable MasterCard.
Guests may continue to use their credit card, debit card, or smart device with Apple Pay to make payments throughout the visitor complex. If you don’t have a payment card, stop by one of our Cash-to-Card kiosks located throughout the visitor complex and Apollo/Saturn V Center to transfer your cash onto a MasterCard prepaid debit card that can be used anywhere MasterCard is accepted. There is no cost to use this service.
Learn more about our Cashless process below:
FAQs
Why is Kennedy Space Center Visitor Complex going cashless?
Cashless transactions are safer and faster than cash transactions. We have decided to go cashless in an effort to create a more secure process that gets you on your way faster.
Is there a fee to use the Cash-to-Card kiosk?
No, you will not be charged a fee to transfer your cash to a card, nor will you incur a fee when you use it for payment. If you use the card regularly, you will not incur any fees. However, after 92 consecutive days of keeping a balance with no transactions, you will be charged $3.95 per month by the card issuer. This fee is not issued by the visitor complex.
What types of payments are accepted at Kennedy Space Center Visitor Complex?
We accept American Express, Discover, Mastercard, Visa, and Diners Club credit cards and most debit cards, as well as Apple Pay. This now includes the Mastercard prepaid debit card obtained when you convert your cash to card.
How much cash am I able to load onto a card at the Cash-to Card kiosk? Is there a minimum amount required?
The maximum amount you can load to the prepaid card is $500 at a time. There is no minimum amount required.
Can I reload the payment card at a Cash-to-Card kiosk?
Unfortunately, these cards cannot be reloaded. To convert more cash to card, you will need to get a new card at any of the stations found throughout the visitor complex.
How can I check the balance on my Mastercard prepaid debit card?
There are four ways to check the balance on your card:
- At any Cash-to-Card kiosk during your visit.
- At www.rcbalance.com
- Call the number on the back of your card.
- At the end of each transaction, you can enter your phone number to receive a link unique to you where you can track your balance.
Where can I find cash to card machines?
You can locate cash-to-card machines at the following locations:
- Ticketing kiosks at the front entrance
- IMAX® lobby
- Space Shop
- Apollo/Saturn V Center (near the Astropass station)
Check a visitor complex map when you arrive for more information.
What do I do if the Cash-to-Card kiosk takes my cash but does not give me a card?
In the unlikely event this should happen, please take the receipt that shows the amount of cash you deposited during your transaction to Guest Services. Our team will work with the Issuer to make sure the correct funds are loaded onto a new Mastercard prepaid debit card.
What personal information do I need to enter at a Cash-to-Card kiosk?
You do not need to enter any personal information to load cash onto a Mastercard prepaid debit card.
What if I run out of money on the card and cannot cover my purchase?
In the event you run out of funds on your prepaid debit card, we will pause the transaction so that you may provide an additional form of payment.. This may be in the form of another card, or you can load additional cash onto a new prepaid debit card. You will NOT be charged any penalties or fees if you run out of funds mid-transaction.
What if I still have funds on my card when I leave Kennedy Space Center Visitor Complex?
Your Mastercard prepaid debit card may be used anywhere in the United States where Mastercard is accepted.
Please treat your Mastercard prepaid debt card as cash. Be careful not to lose your card.